Why do I get an error message when adding my roster? - Knowledgebase / Troubleshooting - Learnifier Helpdesk

Why do I get an error message when adding my roster?

Last updated: Nov 9, 2023 by David Berg

In this article you will learn to what to do when you receive an error message that looks like this when adding a roster to your participant list:

The problem, in this case, is the writing of the number from what we can see from the screenshot above. Follow these steps:

Enter the roster file
Add the symbol ‘ in front of the phone number

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Author: David Berg
Date Created: Nov 9, 2023